Privacy Policy

Effective Date: October 28, 2025
Last Updated: October 28, 2025
Business Name: Priority Works, LLC
Website: https://priority.works
Contact Email: support@priority.works
Phone: (732)-963-6800

1. Introduction

Priority Works, LLC (“Priority Works,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information you provide to us, including through our website, services, and text messaging communications. By using our services or providing your information, you agree to this Privacy Policy.

2. Information We Collect

Personal Information: Name, phone number, email address, company name, and other contact details provided when you request services or support.
Technical Information: Device type, IP address, browser information, and related data used to maintain security and service quality.
Communication Data: Messages, emails, and support tickets exchanged with our staff.

3. How We Use Information

Provide IT support and managed services.
Send service notifications, updates, and appointment reminders.
Communicate about ongoing support cases or account activity.
Maintain and improve our systems and client experience.
Comply with applicable laws and regulations.

We do not sell or share your personal information with third parties for marketing or advertising.

4. Text Messaging Policy

By providing your mobile phone number and opting in, you consent to receive service-related messages from Priority Works, LLC. Message frequency varies depending on your services and activity. Standard message and data rates may apply.

You can opt out anytime by replying STOP. For assistance, reply HELP or contact support@priority.works. We do not send marketing or promotional SMS messages.

5. Data Retention and Security

We keep your personal information only as long as necessary to provide our services or comply with legal obligations. We implement appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access or disclosure.

6. Your Rights

You may request to review, update, or delete your personal information by contacting us at support@priority.works. We will respond to all reasonable requests in accordance with applicable laws.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date updated above.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Priority Works, LLC
Email: support@priority.works
Phone: (732)-963-6800
Website: https://priority.works

9. Mobile Information and Opt-Out

Mobile information / mobile opt-in information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to be removed from receiving future communications, you can opt out by texting STOP.